Privacy policy

Privacy Policy

Last Updated: November 24, 2024

At Bagulia – Luxury High-Quality Leather Bags (“Bagulia”, “we”, “us”, or “our”), your privacy is paramount. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from www.bagulia.com (the “Site”).

1. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. When we do, we’ll revise the “Last Updated” date and publish the changes here. Continued use of the Services implies acceptance of these updates.

2. What We Collect

Information You Provide Directly:

  • Contact Information: Name, email, phone, shipping & billing addresses
  • Order Details: Product purchased, payment confirmation (we do not store card data)
  • Account Information: Login credentials and account preferences
  • Customer Communications: Emails or messages to customer service

Information We Collect Automatically:

  • IP address, device details, browser version
  • Site activity, referral URLs, purchase behavior

Information from Trusted Partners:

  • Shopify (e-commerce platform)
  • Payment processors (e.g., Stripe, PayPal)
  • Marketing and analytics platforms

3. How We Use Your Information

  • To process and fulfill your orders
  • To communicate confirmations, returns, and updates
  • To provide support and resolve issues
  • To personalize your experience and offer promotions (opt-out anytime)
  • To detect fraud and ensure security
  • To comply with applicable laws and enforce our Terms

4. Cookies & Tracking

We use cookies to enhance your experience, analyze traffic, and personalize content. You can manage your preferences via browser settings. Some cookies may be used by third parties. Learn more at Shopify’s Cookie Policy.

We also honor the Global Privacy Control (GPC) signal for applicable opt-out preferences.

5. How We Share Your Information

  • Service Providers: Shipping, payment processing, hosting, analytics
  • Marketing Partners: Advertising with contractual safeguards
  • Legal Requirements: Court orders, investigations, fraud prevention
  • Corporate Transactions: In case of merger or acquisition

We do not sell or share sensitive personal data. We do not knowingly collect data from individuals under 16 years of age.

6. Security & Retention

We apply robust security protocols to protect your data. Please avoid sharing sensitive data via email or insecure channels. Your information is retained only as long as necessary for processing, account management, dispute resolution, or legal compliance.

7. Your Rights

You may have the following rights under applicable privacy laws:

  • Access or request a copy of your data
  • Correct inaccurate information
  • Request deletion (subject to legal retention)
  • Opt-out of targeted advertising and data sharing
  • Restrict or object to processing
  • Withdraw previously given consent

To exercise your rights, please contact us using the details below.

8. Third-Party Links

We may link to external sites we do not control. Please review their privacy practices before submitting any personal data.

9. Children’s Privacy

We do not knowingly collect personal information from individuals under 16. If you believe a child has submitted data, please contact us for immediate removal.

10. International Data Transfers

Your information may be transferred outside your country of residence for processing. We use Standard Contractual Clauses or other legal safeguards to ensure protection in line with EEA requirements.

11. Contact Us

Email: shop@bagulia.com
Business Location: Paris, France

Bagulia is the data controller for your personal information.